Privacy Policy – How pkr198 Protects Your Data

1 Introduction

pkr198 operates the online gaming and sports betting platform available at pkr198.pro and through the pkr198 mobile app. This Privacy Policy explains how we collect, use, store and protect the personal information of players registered on the platform, particularly those based in Pakistan.

By creating a pkr198 account or using the platform in any way, you agree to the data practices described in this policy. If you are not comfortable with how we handle your information, please do not register or continue using the platform.

This policy should be read alongside the Terms and Conditions, which govern your use of the pkr198 platform as a whole.

2 Information We Collect

pkr198 collects personal information in several ways — directly from you when you register or interact with the platform, and automatically through your use of the website and app. The categories of information we collect include:

We do not collect sensitive personal information such as religious beliefs, ethnic origin or political opinions. We also do not knowingly collect information from anyone under the age of 18.

3 How We Use Your Data

The personal information pkr198 collects is used for specific, legitimate purposes related to running the platform and providing services to registered players. We do not use your data for any purpose beyond what is described here without your prior consent.

• Account management — creating, maintaining and securing your pkr198 account, including verifying your identity and age.
• Transaction processing — handling PKR deposits, withdrawals and bonus credits through JazzCash, Easypaisa, Raast, bank transfer and other supported methods.
• Platform personalisation — showing you relevant games, sports markets and promotions based on your activity, such as cricket betting during PSL season or T20 international fixtures.
• Responsible gaming — monitoring account activity to identify potential problem gambling patterns and, where appropriate, applying the responsible gaming tools described in your account settings.
• Fraud prevention and security — detecting and preventing fraudulent activity, multi-accounting, bonus abuse and other prohibited conduct described in the Terms and Conditions.
• Customer support — responding to your queries, resolving disputes and communicating important account-related updates.
• Marketing communications — sending you promotional offers, bonus alerts and event notifications if you have opted in. You can opt out at any time.
• Legal and compliance obligations — retaining records as required by applicable data retention and financial record-keeping standards.

4 Payment Data

All deposits and withdrawals on pkr198 are made in PKR. We support JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards and mobile wallets. When you make a payment, transaction data is passed to our payment processing partners to complete the transaction.

pkr198 does not store complete card numbers or full mobile wallet credentials on its own servers. Payment tokens or masked references may be retained to facilitate future transactions with the same method, but the underlying sensitive payment credentials remain with the respective payment processor.

• Transaction records — including amounts in PKR, dates, methods and status — are retained as part of your account history and for financial record-keeping purposes.
• JazzCash and Easypaisa transactions are processed through their respective secure gateways and are subject to those providers' own privacy practices in addition to this policy.
• You will always be able to view your transaction history from within your pkr198 account dashboard.

5 Cookies & Tracking Technologies

pkr198 uses cookies and similar tracking technologies on the website and app to improve your experience, keep you logged in and understand how players interact with the platform. Here is a breakdown of the types of cookies used:

• Essential cookies — required for the platform to function. These manage your session, keep you logged in and maintain your account preferences. You cannot opt out of essential cookies without stopping use of the platform.
• Analytics cookies — used to understand how players navigate the platform, which pages are visited most and where players tend to drop off. This data helps us improve the user experience. These are aggregated and not linked to individual identities.
• Functional cookies — remember your preferences such as language settings, last visited game category or sport, making your next visit smoother.
• Marketing cookies — only placed if you have consented to marketing communications. These help us show you relevant promotions and cricket betting offers during active series and PSL events.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies may affect some features of the pkr198 platform but will not prevent you from accessing your account or placing bets.

6 Sharing Your Data

pkr198 does not sell your personal data. We may share your information with third parties only in the following limited circumstances:

• Payment processors — JazzCash, Easypaisa, Raast and banking partners receive the transaction data necessary to process your PKR deposits and withdrawals.
• Identity verification services — when we need to verify your CNIC or confirm your age and identity, we may use a third-party verification provider. Only the data necessary for verification is shared.
• Game content providers — game studios whose titles appear in the pkr198 game lobby may receive anonymised session data for technical and licensing purposes. They do not receive your personal identity information.
• Fraud prevention partners — we may share device and behavioural data with fraud detection services to protect the integrity of the platform and the safety of all players.
• Legal requirements — if required by applicable law, court order or other legal process, pkr198 may disclose personal information to relevant authorities. We will only do so to the extent required and will not volunteer data beyond what is legally necessary.

7 Data Retention

pkr198 retains your personal information for as long as your account is active and for a defined period after account closure. The retention periods we apply are as follows:

• Active account data — retained for the full duration your pkr198 account remains open.
• Transaction and financial records — retained for a minimum of five years following the transaction date, in line with standard financial record-keeping practice.
• Identity verification documents — retained for a minimum of five years from the date of verification or account closure, whichever is later.
• Account activity logs — behavioural and session data is typically retained for up to two years from the date of activity.
• Marketing preferences — records of your consent or opt-out choices are retained for as long as needed to honour those preferences.

When retention periods expire, data is securely deleted or anonymised so it can no longer be linked to your identity. You may request early deletion of your data by contacting support, subject to any legal retention obligations that prevent immediate deletion.

8 Security Measures

pkr198 takes the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss or misuse:

• SSL/TLS encryption — all data transmitted between your device and pkr198 servers is encrypted using SSL/TLS protocols.
• Encrypted data storage — personal data held on pkr198 servers is stored in encrypted form.
• Access controls — access to personal data within pkr198 is restricted to staff who need it to carry out their duties, and is governed by internal access control policies.
• Two-factor authentication — pkr198 supports two-factor authentication on player accounts to provide an additional layer of login security.
• Regular security reviews — the platform's security posture is reviewed periodically to identify and address vulnerabilities.

While pkr198 takes strong precautions, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and do not share your login credentials with anyone.

9 Your Rights

As a pkr198 player, you have the following rights in relation to the personal data we hold about you:

• Right of access — you can request a copy of the personal data pkr198 holds about your account.
• Right to rectification — if any of your personal information is inaccurate or incomplete, you can ask us to correct it. Basic details like your contact information can be updated directly in your account settings.
• Right to erasure — you can ask pkr198 to delete your personal data when it is no longer needed, subject to legal retention obligations. Note that financial transaction records may need to be retained even after account closure.
• Right to restrict processing — in certain circumstances, you can ask pkr198 to limit how your data is used while a concern is being investigated.
• Right to withdraw consent — where processing is based on your consent (such as marketing communications), you can withdraw that consent at any time by adjusting your account preferences or contacting support.
• Right to object — you can object to certain types of processing, including direct marketing.

To exercise any of these rights, contact pkr198 support through the channel listed in Section 12 of this policy. We aim to respond to all data rights requests within a reasonable timeframe. Some requests may require identity verification before we can action them.

10 Children's Privacy

pkr198 is strictly an adult platform. Registration and use of the platform is only permitted for individuals aged 18 and above. pkr198 does not knowingly collect personal information from anyone under the age of 18.

During registration and, where required, during identity verification, pkr198 takes steps to confirm that users meet the minimum age requirement. If pkr198 discovers that a minor has registered or accessed the platform, the account will be closed immediately, any deposits refunded where possible and all associated data deleted.

If you are a parent or guardian and believe a minor has created a pkr198 account, please contact support immediately so the account can be reviewed and closed.

11 Policy Updates

pkr198 may update this Privacy Policy from time to time to reflect changes in our data practices, the platform's features or applicable standards. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that materially affect how we handle your personal data, pkr198 will make reasonable efforts to notify registered players through an in-platform message or email to the address associated with your account. Continued use of pkr198 after a policy update constitutes your acceptance of the revised terms.

We encourage you to revisit this page periodically — particularly before making a deposit or withdrawal — to stay up to date with how your data is being handled.

12 Contact

If you have any questions, concerns or requests relating to this Privacy Policy or the personal data pkr198 holds about you, please contact us through the following channel:

For account-specific privacy requests — including data access requests, correction requests or deletion requests — it is often faster to use the support ticket system available when you are logged into your pkr198 account, as it allows our team to verify your identity more efficiently.

pkr198 support is available during standard business hours with extended availability during major cricket events including PSL matches and Pakistan international series. We aim to acknowledge all privacy-related contacts within two business days.